Service Support
Service Support

Pre-sales: Provide comprehensive pre-sales services to help customers select injection molding machines correctly, ensuring that the planning is both reasonable, standardized, and cost-effective.
Completely understand all the requirements of the customers.
Help customers select the right model.
Help customers select the appropriate special projects.
Help customers configure peripheral devices.
Help customers plan for water, electricity, gas, oil, etc.
Feasibility plan for purchasing the Yijiyi series injection molding machines.

During the sales process: By guiding customers on the installation of water and electricity for the injection molding machine, providing free initial machine debugging, and conducting training for the customer's technicians and operators, the machine is placed in a standardized and reasonable manner. This also enables the relevant personnel to become familiar with operating the machines of our company and understand the maintenance and upkeep of the machines.
Installation and commissioning services for injection molding machines.
Training of injection molding workers.
Training of relevant technical personnel.

After-sales: Technical Support
For users who purchase the Yili Yi series products, they will receive free training until they can operate, use and maintain the products independently.
We will promptly address technical issues. Our company can dispatch personnel to the user's site for assistance and guidance at any time.
Users who need new equipment or expansion/modification will be provided with free technical guidance.
After the company's product upgrade, priority will be given to the upgrading and replacement work for previous users as needed.